FAQs

1. HOW TO PLACE MY ORDER?

Simply select your style on the product page, then click the Add to Cart button and follow the simple steps to complete your order.

We will prepare your order and let you know when it is on its way!

2. How long will it take for my order to be shipped?

Orders typically ship within 5-10 business days. For international orders, shipping takes an additional 1-2 weeks.

3. MY TRACKING NUMBER IS NOT WORKING

It may take 1-2 days for tracking numbers to appear in the carrier's system. Sometimes the carrier may lose an order. If the tracking number still does not work after a few days, please contact the shipping service provider.

4. I need help with a late order

Orders typically ship within 5-10 business days. For international orders, shipping takes an additional 1-2 weeks.

If your order has not arrived after 10 business days (domestic) or 20 business days (overseas), please contact our team, we will be happy to help you.

5. WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept Visa, Mastercard and Paypal.

6. When will my card be charged?

Soon after your order has been successfully placed.

7. HOW SECURE IS MY PERSONAL DATA?

We adhere to the highest industry standards to protect your personal information during checkout and purchase.

Your credit card information is encrypted in transit using Secure Socket Layer (SSL), a technology commonly used to process payments over the Internet. Your credit card information will only be used to process the requested transaction and will not be recorded thereafter.